Terms of Service

Last updated: 1 January 2026

1. Provider

phyroxia.com LLC, EDRPOU 93023554, Business Center Horizon, 24 Khreshchatyk Street, Office 7, Kyiv, 01001, Ukraine. Contact: contact@phyroxia.com, +380 634 552 7951. Published under Law of Ukraine No. 675-VIII On Electronic Commerce.

2. Website Use

Use lawfully; no disruption or unauthorised copying. We may update these Terms; continued use means acceptance.

3. Trip Briefs & Bookings

A trip brief is a request for a proposal only, not a binding booking. A contract forms only when we confirm availability and you pay the agreed deposit. Tourism services comply with Law of Ukraine No. 324/95-VR On Tourism. Tour operator activity may require a licence under Law of Ukraine No. 222-VIII On Licensing of Types of Economic Activity; travel agents act under an agreement with a tour operator.

4. Partner Agencies

We work with licensed partners, including agencies holding a TÜRSAB licence (Turkey) or authorisation from the Egyptian Ministry of Tourism. We are not the tour operator unless expressly stated.

5. Liability & Package Terms

To the extent permitted by law, we are not liable for indirect or consequential loss. Nothing limits your statutory rights under Law of Ukraine No. 3153-IX On Consumer Protection. Package terms, including price, inclusions, cancellation and refund rules, are provided before you confirm, in line with that Law.

6. Complaints

Send complaints to contact@phyroxia.com or +380 634 552 7951. You may contact the State Consumer Protection Authority. We handle complaints under Law of Ukraine No. 3153-IX On Consumer Protection.

7. Personal Data & Cookies

We process personal data under Law of Ukraine No. 2297-VI On Personal Data Protection. We obtain prior consent for storing or accessing information on your device unless strictly necessary, as required by Law of Ukraine No. 1089-IX On Electronic Communications. See Privacy Policy and Cookie Policy.

8. Advertising

Advertising on this site is truthful and not misleading, and discloses essential conditions such as price, taxes and restrictions, per Law of Ukraine No. 270/96-VR On Advertising.

9. Contact

phyroxia.com LLC, EDRPOU 93023554, Business Center Horizon, 24 Khreshchatyk Street, Office 7, Kyiv, 01001, Ukraine. Email: contact@phyroxia.com. Phone: +380 634 552 7951.